Frequently Asked Questions

  1. Is COVID-19 testing available at your locations?

Yes,  we have COVID-19 testing available at select locations. You may find them in this link: http://mdmedicalgroup.us/drive-thru-testing-for-covid-19-dfw-locations/

  1. How long do results take?
  • PCR test: 4-7 days                  Click here to learn how to interpret your COVID-19 PCR test results
  • Rapid test: 15-30 minutes
  1. Are you open on Saturdays?

Yes, we open specific locations, you may find them here: http://mdmedicalgroup.us/home/we-are-open-on-saturdays/

  1. At what time do you close?

Our operating hours may vary by location, for our hours of operation please visit:

  1. I recently visited the clinic for COVID-19 testing, where can I view my results?

You can review your results on the patient portal, you can sign up here: http://mdmedicalgroup.us/sign-up/

  1. How do I set up a patient portal account?

You can sign up here: http://mdmedicalgroup.us/sign-up/, additionally you can watch a video tutorial on how to set up your account at the following links:

For Spanish, visit: https://www.youtube.com/watch?v=nue8Ir2PuJI

For English, visit: https://www.youtube.com/watch?v=RbnEfNLcTNw

  1. Where can I print my results?

You can print your results on the Patient Portal or pick up a copy at the clinic of your choice.

  1. Can you email my results?

For HIPAA purposes we are not allowed to e-mail your results. You may print them out from the Patient Portal or visit the clinic to pick up a copy of your results.

  1. How can I reset my patient portal password?

If you forgot your password please send an email to: unlockpassword@nullmdmedicalgroup.us

  1. How can I request a medication refill?

You can request a Virtual Visit (A visit via video or phone call) with one of our Providers.

  1. What is the price for the COVID-19 Test?

For insured patients, please contact your insurance provider directly to verify your out of pocket amount.

Self-pay price for rapid antigen test is $199.

Self-pay price for PCR test is $159.

  1. Which insurances do you take?

For information about the insurances, we accept please visit: http://mdmedicalgroup.us/insurance/

  1. How do I know which location is closer to me?

For information about our locations please visit: http://mdmedicalgroup.us/ and type in your zip code.

  1. Do I need an appointment for walk-in testing?

It is recommended that you schedule your appointment before you visit the clinic to avoid long waiting times.

 15. Which COVID-19 tests do you offer?

To learn more about the three tests we offer, please visit http://mdmedicalgroup.us/2020/06/29/pcr-test-vs-antigen-test/

To learn more about the difference between a Rapid Antigen test and an Antibody test, please visit  http://mdmedicalgroup.us/antigen-vs-antibody-testing-whats-the-difference/ 

16. How can I request my lab results? 

To request your lab results, please email info@nullmdmedicalgroup.us with your Full Name and DOB.